Cynthia Spooner is a highly experienced professional with over 23 years of expertise in property management, covering both commercial and residential sectors, with a focus on Strata Management for 4 years. With a background as a Property Accountant before transitioning to Property Management, she has gained valuable insights and knowledge, enabling her to aide you in all your property management needs.
In her extensive career, Cynthia has demonstrated proficiency in various aspects of property management. Notably, she has hands-on management experience overseeing a strata complex with 500 units, including a comprehensive clubhouse. This experience underscores her ability to manage large-scale and multifaceted properties.
Cynthia is well-versed in preparing operating budgets, overseeing the allocation of contingency fund investments, negotiating contracts with trades, and ensuring the successful completion of project work. Her involvement in significant projects, such as full-scale building renovations, re-piping, window replacement in high-rise apartments, large scale emergency repairs and elevator upgrades, showcases her hands-on experience in managing complex property issues.
Her expertise also extends to arbitration hearings, where she boasts a track record of over 200 cases with a high success rate. Cynthia's exceptional organizational skills, prioritizing clarity and preparation, contribute to her success in this aspect of her role.
Notably, Cynthia has achieved remarkable results in building portfolio management. She successfully reduced a company's vacancy rate from 20.7% to just 2.3% within 12 months, demonstrating her ability to implement effective strategies for property optimization. Additionally, she played a key role in revamping the property management protocol by designing and implementing emergency procedures and supplies throughout the company's properties.
Born and raised in British Columbia, Cynthia has been residing in the Lower Mainland since 1994. Outside of her professional endeavors, she takes full advantage of the beauty of BC by engaging in any outdoor activities such as hiking, camping, boating, and biking. Her combination of experience, skills, and dedication, including hands-on management of a sizable strata complex, positions her as a notable figure in the field of property management.