We have tiered packages to suit your properties needs
Silver
Hands-off approach with a focus on consultation. Designed for property owners or organizations seeking a foundational guide for successful building management without direct day-to-day involvement.
Services:
Building Analysis: In-depth property assessment.
Handbook Creation: Development of a detailed Building Management Guide.
Best Practices for Upkeep: Recommendations for maintenance and optimal building performance.
Deliverables:
Customized Building Management Guide.
Recommendations Report.
Gold
Builds on Silver with hands-on training. Perfect for property owners or organizations looking for an added layer of involvement and support in the day-to-day operations of building management.
Additional Services:
Hands-On Training: In-person sessions for support and management staff.
Management Telephone Support: One month of dedicated support hours.
Monday - Friday 9:00AM - 5:00PM
Sunday 10:00AM - 12:00PM
Staff Evaluation: Assessments at 1 and 3 months.
Deliverables:
Comprehensive Hands-On Training Program.
Telephone Support.
Staff Evaluation Reports.
Diamond
Ideal for property owners or organizations seeking a turnkey approach, this level includes staff recruitment and on-site support, ensuring a seamless and hassle-free management experience.
Additional Services:
Staff Recruitment: Full assistance in the hiring process.
On-Site Staff Support: Continuous on-site support.
Hands-On Training (Extended): Extended sessions for staff.
Regular Staff Evaluations: Monthly for the first 6 months, quarterly thereafter.
Regular Site Visits (Enhanced): Bi-weekly transitioning to monthly.
Deliverables:
Comprehensive Staff Recruitment Documentation.
On-Site Support Reports.
Extended Training Materials including SOP and Emergency Protocol.
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Testimonials
“I am truly impressed with the exceptional service provided by The Rent Collector (TRC). Their professionalism and efficiency in managing my home went beyond my expectations. TRC went the extra mile, and I highly recommend their services to anyone in need of top-notch management.”
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“Cynthia has been managing our Strata property for three years now, and throughout this time, she has consistently demonstrated prompt and knowledgeable, professional service. Her remarkable attention to detail is truly commendable. I wholeheartedly recommend her services to all my friends and colleagues who’s properties are in need of assistance.”